Delete your account
You can delete your Pokke account and the data linked to it at any time.
Deleting your account removes your sign-in identities (Apple or Google) and the journals and settings stored in your Pokke account on our servers. Journals that only exist on your device are not affected until you delete the app or its data.
Delete from the app
- Open Pokke and go to Settings.
- Choose Account, then Delete account.
- Confirm the deletion. You are signed out on every device.
Delete by email
If you cannot open the app, email us from the address linked to your account. Tell us which sign-in method you used (Apple or Google). We verify the request and delete the account within 30 days.
Email [email protected]Deletion is permanent: journals synced to your account cannot be restored afterwards. Export anything you want to keep first. Some records (for example payment receipts held by Apple or Google) are kept by those stores under their own policies.